Windscreen update

Having written last week about the mysterious crack appearing in my car windscreen, I expected by tonight to have got rid of the crack. I rang up all the relevant insurance people straight away last week, and had a phone call back from their windscreen replacement firm with the earliest they could come and replace it, being this afternoon between 1 p.m. and 6 p.m.

So, I duly waited in.
Now, I know that if it had turned out to be raining they obviously couldn`t do it, but in the middle of the afternoon I got a phone call from the repair chap that he was on his way, but that it was pouring with rain, and asking if it was raining here. No, I replied its dry here. So, about 15 minutes later he arrived. The sky was a bit cloudy but it was dry. He got out of his van, looked at the sky then at my car, said, yes I`ve got the right windscreen with me to replace it, and the glue to fix it. Then he looked again at the sky and at the windscreen, went and got his invoice and looked at that. Although he`d got the replacement screen and glue, they hadn`t listed and he hadn`t got the black sealing strip to go all round the windscreen!
So, he couldn`t do the job.

Now, wouldn`t you have thought he`d have known he needed that too before he set out?
So, I`ve still got to drive round with a crack and wait for another phone call to know when he can come with all the parts and replace it. And ofcourse to hope that it doesn`t rain on the day they decide on.

Who would have thought it could be so complicated to get that job completed.
Why is life so complicated.